ZD Accounting Services ("we," "our," or "us") is a tax and accounting firm committed to protecting the privacy and confidentiality of our clients. This Privacy Policy describes how we collect, use, store, and protect the personal and financial information you entrust to us in connection with our professional services.

As licensed tax and accounting professionals, we are bound by strict professional confidentiality obligations under applicable federal and state laws, professional codes of conduct, and ethical standards. We do not share your confidential information with third parties without your explicit written consent, except as required or permitted by law.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

We collect information necessary to provide our tax and accounting services and to operate our website. This includes:

In the course of providing tax preparation, bookkeeping, accounting, or other professional services, we may collect:

• Full name, date of birth, and government-issued identification numbers (e.g., Social Security Number, Employer Identification Number)

• Contact information, including mailing address, telephone number, and email address

• Financial information, including income, deductions, credits, assets, liabilities, and investment holdings

• Tax records, prior-year returns, W-2s, 1099s, K-1s, and other tax documents

• Business financial statements, payroll records, and accounting data

• Bank account and payment information needed to process refunds or fees

• Information about dependents or household members relevant to tax filings

When you visit our website or contact us, we may collect:

• Your name, email address, and phone number when you complete a contact or inquiry form

• Basic technical information about your browser and device (e.g., browser type, operating system) used solely to ensure our website functions correctly

• Session and usage data to identify and fix website errors

We use the information we collect only for the following purposes:

• To provide tax preparation, bookkeeping, accounting, payroll, and related professional services you have engaged us to perform

• To communicate with you about your accounts, engagements, deadlines, and service updates

• To comply with federal and state tax filing requirements and regulatory obligations

• To respond to your inquiries submitted through our website or by phone

• To maintain accurate records of our professional engagements as required by law and professional standards

• To process payments for our services

• To improve the functionality and security of our website

We do not use your personal or financial information for marketing, profiling, or any purpose unrelated to the professional services you have requested.

We treat all client information as strictly confidential. As a professional accounting and tax firm, we are subject to confidentiality obligations under applicable law, including the Gramm-Leach-Bliley Act (GLBA), IRS regulations (including IRC § 7216), and applicable state professional standards.

We do not sell, rent, trade, or otherwise disclose your personal or financial information to any third party without your prior written consent, except in the following limited circumstances:

We may engage trusted third-party service providers (such as tax software platforms, secure document portals, or IT support vendors) who assist us in delivering our services. These parties are permitted to access your information only to the extent necessary to perform their specific function, are contractually prohibited from using it for any other purpose, and are required to maintain appropriate confidentiality and security standards.

We may disclose your information when required to do so by applicable law, regulation, court order, or government authority, including in response to a lawful subpoena, tax audit, or regulatory inquiry. To the extent permitted by law, we will notify you before making such a disclosure.

We may share your information with third parties — including other professionals such as attorneys or financial advisors — when you have provided us with explicit written authorization to do so.

We do not share your information with advertising partners, data brokers, social media platforms, or any other third party for commercial purposes.

We implement administrative, technical, and physical safeguards designed to protect your personal and financial information against unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encrypted storage and transmission of sensitive data

• Secure, password-protected client portals for document exchange

• Restricted access to client files on a need-to-know basis within our firm

• Regular staff training on data security and confidentiality obligations

• Secure disposal of physical and electronic records in accordance with applicable retention requirements

While we take reasonable precautions to safeguard your information, no data transmission or storage system is completely secure. If you have reason to believe that your information has been compromised, please contact us immediately.

We retain client records for the periods required by applicable law and professional standards, including IRS regulations and state licensing requirements. Client tax records are generally retained for a minimum of seven (7) years following the date of filing. After the applicable retention period, records are securely destroyed.

Our website does not use third-party advertising cookies, tracking pixels, or behavioral analytics tools. We do not share your browsing information with advertising networks or data analytics companies.

Our website may use limited, essential session cookies required for the website to function correctly (for example, to maintain a secure session when logging into a client portal). These cookies do not collect personal information and are deleted when you close your browser.

Our Services are intended for use by adults. We do not knowingly collect personal information directly from children under the age of 13. However, in the course of preparing tax returns, we may collect certain information about minor dependents (such as name, date of birth, and Social Security Number) as provided to us by a parent or legal guardian. This information is used solely for tax preparation purposes, is subject to the same strict confidentiality protections described in this policy, and is never shared with third parties without the explicit written consent of the parent or legal guardian.

If you believe that a child has submitted personal information to us directly in violation of this policy, please contact us at the address below so that we may promptly address the matter.

With your prior consent, ZD Accounting Services may send you SMS (text) messages for the following purposes:

• Appointment reminders and scheduling confirmations

• Document requests and submission notifications

• General account updates related to your tax or accounting engagement

Message frequency will vary depending on the nature of your engagement with us. Standard message and data rates may apply based on your mobile carrier plan.

Opt-Out: You may opt out of receiving SMS messages from us at any time by replying STOP to any message we send. You may also reply HELP for assistance.

SMS opt-in information and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By using our website or engaging our professional services, you agree to the following terms:

Our tax, accounting, and related professional services are provided pursuant to a separate engagement agreement or letter of engagement. This Terms of Service section governs your use of our website and any digital communications with our firm.

You agree to use our website and any communications channels (including SMS) only for lawful purposes and in accordance with these terms. You agree not to use our services to transmit any unlawful, fraudulent, or harmful content.

By providing your mobile phone number and consenting to receive text messages from us, you agree to receive SMS messages for the purposes described in the SMS / Text Messaging section of this policy. You understand that message and data rates may apply and that you may opt out at any time by replying STOP.

The information on our website is provided for general informational purposes only and does not constitute professional tax or accounting advice. No client relationship is formed through use of this website alone. [Your Firm Name] is not liable for any damages arising from your use of, or reliance on, information provided on this website.

These terms are governed by the laws of the State of [Your State], without regard to its conflict of law provisions.

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after any such changes constitutes your acceptance of the revised terms.

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information, subject to our legal and professional retention obligations

• Withdraw consent for any discretionary use of your information at any time

• Opt out of receiving marketing or informational emails from us by contacting us directly or using the unsubscribe link in any such email

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or a notice on our website. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.